House rules

In order to ensure a pleasant stay and eliminate possible misunderstandings, please familiarize yourself with the house rules.

When confirming the reservation, it is understood that you are familiar with it and agree with it and that you will fully comply with it.

Failure to comply with the house rules may result in the cancellation of the reservation and the charging of the full price of the stay, regardless of the earlier forced departure. Observance of the House Rules is something that is expected from every guest.

AT THE BEGINNING OF THE STAY IN THE HOUSE, THE GUEST ACCEPTS ALL THE CONDITIONS FROM THE "HOUSE RULES" AND THE RULES OF BEHAVIOR IN THE HOUSE

Thank you for placing your trust in us. Enjoy the fresh air, the chirping of birds, the view, rest your soul and we wish you a pleasant stay!

You pay the accommodation rental costs personally to the host. Payment is made in euros, according to the valid and certified price list of services for the current year, which is displayed in the accommodation unit.

The price includes towels, bed linen, kitchen towels, toilet paper, cleaning and dishwashing detergents. Bed linen is changed every time the guests change, and guests who stay more than 7 days are given clean bed linen every 7 days, which the guests change themselves. The guest has at his disposal one large, one medium and one small towel. A sufficient amount of towels is in the guest's room within the accommodation unit.

 When using the holiday home, you are obliged to maintain hygiene and cleanliness yourself and, if possible, behave sustainably (saving water and electricity). A bin for sorted waste disposal is located in the kitchen. The host is not obliged to clean and tidy up.

We ask guests to take care of the environment, to take care of the rented accommodation unit and to be considerate of the furniture and equipment in the interior and exterior of the house. It is forbidden to throw garbage and cigarette butts on the property and the environment.

The host has no right to enter the rented holiday home without notice and permission or in the guest's absence, nor to touch and use the guest's personal property. The host can enter the facility without the presence of the guest only in cases where he has a reasonable suspicion that the facility or the guest's property is threatened and when he has a reasonable suspicion of a gross violation of the rules of the house. The owner is obliged to inform the guests about their entry in the first contact. In the case of the host's justified suspicion that damage has been done and when he justifiably suspects a violation of the rules of the house, the guests are obliged to allow him to enter the accommodation unit for verification.

The host is at your service during your stay for all the information and help you need. At the guest's request, the host can organize free time and entertainment for the guest for an agreed fee.

Guests are asked to take care of their belongings and valuables left in the accommodation unit, as the host is not responsible for their eventual disappearance. The host will do everything in his power to protect it and warn the guest about possible dangers. Also, don't leave valuables in cars.

It is not allowed to bring weapons, easily flammable and explosive substances and substances with a strong or unpleasant smell into the house. Furthermore, it is not allowed to bring electrical appliances into the house for which you have not received the consent of the host. Electricity consumption. energy included in the price of the accommodation does not provide for unusual additional electrical appliances, and additional electricity costs will be charged for each consumable found in the apartment. energy commensurate with consumption, regardless of whether they are used or not. This rule does not apply to electrical appliances for personal care (shavers, hair dryers). When you go out of the house, please turn off the electrical appliances (except possibly one light fixture), turn off the taps, close the windows and lock the doors. The surroundings of the house are protected by the Reolink system.

Noise is not desirable in the house, especially during night rest both in the building and in the immediate surroundings (due to disturbing the neighbors): on the terrace, in the yard, in the garden between 11:00 p.m. and 8:00 a.m. Violation of order and peace (uproar, disorder, noise) allows the host to deny you a stay at your expense, as if you had made that decision yourself. In addition to appealing to the appropriate behavior of adults, please also pay attention to the behavior of children during play, especially the creation of drafts and door slamming. Do not leave small children without adult supervision.

Engagement of musicians or DJs is prohibited.

Persons who are not guests of the rented accommodation are not allowed to arrive, spend the night or stay all day, as well as use the inventory without the host's permission. If unregistered or unannounced persons are found, the host has the right to cancel accommodation for all guests. Persons who are not guests of the rented accommodation are not allowed to arrive, spend the night or stay all day, as well as use the inventory without the host's permission.

If unregistered or unannounced persons are found, the host has the right to cancel accommodation for all guests.

Bringing guests is possible with prior notice to the host and surcharge according to agreement.

Bringing pets is allowed with an extra charge of 10.00 euros per pet.

A guest who intentionally or unintentionally damages or damages the property will have to compensate the host for the full amount of the resulting damage. It is not allowed to remove furniture and appliances without a special permit. We ask for responsible behavior and handling. On the day of departure, the guest is obliged to personally invite the host to inspect the used object and household appliances in his presence in order to prove that he did not commit any damage. You are obliged to compensate for any damage on the spot. Only then does the guest have the right to leave the accommodation. All damage that was not reported upon departure will be claimed from the guest later through the courts.

In the event of a malfunction of the equipment or devices within the accommodation unit, please inform the owner immediately, who will try to remove the malfunction as soon as possible.

It is not allowed to move furniture inside the accommodation unit or take out any inventory and equipment (towels, sheets, blankets intended for the house, etc.), tables and chairs from the living room to the terrace or garden, and guests are warned not to expose them to the sun and rain.

The accommodation unit is available from 4:00 p.m. on the day of departure until 11:00 a.m. on the day of departure. We kindly ask you to leave the accommodation by 11:00 a.m. on the day of departure so that it can be cleaned and prepared for other guests who arrive after you and they have the right to enter from 4:00 p.m. Staying in the house after 11 o'clock unconditionally entails the payment of another 50% of the daily price without the possibility of further stay in the accommodation unit. The keys must be returned at the end of the stay. If it is possible, the host can also allow earlier entry or longer stay in the facility, but all exclusively at his discretion. You are obliged to leave the object you rented in the same condition as you found it upon arrival - clean, tidy and undamaged. If the owner and host determine that the guest is not ready to act according to the above, the cleaning fee is 100 euros.

If there is a need to extend the stay on the day of departure and if the date is free, the fee for the extended stay is agreed with the host and paid before departure.

A guest who does not comply with the house rules and basic rules of conduct and disturbs the peace will be unconditionally canceled without refund, all for the purpose of protecting property and preventing actions that could result in physical injury to guests due to non-observance of the house rules and basic rules of conduct in the house. In case of cancellation of accommodation by the host due to violation of house rules, the guest will be charged the entire amount of the reserved period, regardless of the shorter stay.

Smoking is NOT allowed in the house, candles are allowed, but for safety reasons, please be extremely CAREFUL. We suggest all smokers to use the terrace under the canopy for smoking, using ashtrays, which are available in the designated place. Be sure to consider possible fire hazards. Please do not throw cigarette butts in the garden and yard.

It is not allowed to light fires outside designated areas. The fire can be lit in the fireplace in the living room and in the outdoor grill. Grilling is not allowed in the fireplace in the house. We ask for special caution when using the fireplace in the living room and when using the outdoor grill. Make sure the fire is out when you leave the house and don't leave the fireplace unattended.

In case of cancellation of accommodation by the host due to violation of house rules, the guest will be charged the entire amount of the reserved period, regardless of the shorter stay.

If you end your contracted stay earlier than the contracted or reserved date, you are obliged to pay the full contracted price for the stay.

The price of staying in a holiday home for the entire contracted period is charged before the start of use according to the publicly displayed and valid price list, which includes: accommodation, supply of cold and hot water, electricity, maintaining the temperature inside the room to a comfortable level, energy for cooking , change of laundry and small inventory, parking space, space for additional equipment according to prior agreement (storage of bicycles, baby carriages, etc.). The lessor is obliged to "write and issue an invoice" for the provided service as prescribed by law.

At the beginning of using the accommodation, it is understood that the guest is familiar with the house rules and agrees to the obligations and conditions highlighted here. All disputes will be resolved amicably. In case of dispute, the local jurisdiction is the Municipal Court in Čakovec.

Please send all compliments and complaints to: holidayhomelina@gmail.com

AT THE BEGINNING OF THE STAY IN THE HOUSE, THE GUEST ACCEPTS ALL THE CONDITIONS FROM THE "HOUSE RULES" AND THE RULES OF BEHAVIOR IN THE HOUSE

Thank you for placing your trust in us.

Enjoy the fresh air, the chirping of birds, the view, rest your soul and body and we wish you a pleasant stay!

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